SUPPORT
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FAQ
VR01 and T-1 adopt an over-ear wearing method favored by sound experts. Please refer to the quick guide included inside the package for faster and easier wear. (User Manual Download: Support -> Downloads -> User Manual)
The unit (earset body) can be connected to most third-party cable products with MMCX connectors. Adjustable-fit boom microphone cables can also be connected to third-party products. However, each product may not fit because of its shape or size, depending on the design. If possible, we recommend products of a similar size and shape as possible even if you use other companies' products.
Most third-party cable products with MMCX connectors are compatible with Our Products. Before connecting third-party products to the MMCX connector, please check whether the cable shape interferes with the unit and causes abnormal wear.
Make sure the mic control remote is on mute. Please check if it is a game device supported by the microphone (4 poles 3.5 mm)
Gameplay environments using various devices and accessories are more likely to be exposed to different noises. Considering this, we set the resistance value a little higher than that of general products. If it's not enough, please raise the volume.
If you contact HiditionGaming, you can purchase it at a fair price after checking the product purchase history and serial number.